Data Protection

Mostpel Privacy Policy — How Safe Is Your Data With Us

Mostpel treats your personal information with the utmost respect and care. Read this policy to understand what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
SSL Encryption
256-bit Security
Data Sales Prohibited
Never Sold to Third Parties
Your Control
Correct / Delete Data
Privacy Protection
Strict Policy Compliance

1. Introduction

This privacy policy describes how Mostpel collects, uses, and protects your personal information. By using the Mostpel website or mobile app, you agree to this privacy policy.

We believe your privacy is a fundamental right. That is why Mostpel only collects information that is genuinely necessary to provide our services. Collecting unnecessary data goes against our principles.

In this policy, "personal information" refers to any data that can directly or indirectly identify you — such as your name, email, phone number, financial details, or device identifiers.

This privacy policy applies to all users of the Mostpel platform — from registered members to casual visitors.

2. What Information Do We Collect?

Mostpel collects two types of information — what you provide directly, and what is collected automatically while you use the platform.

Information Provided Directly

  • Name, date of birth, and nationality
  • Email Address & Phone Number
  • Residential address
  • Identity verification documents (NID, passport)
  • Payment details (account number, card information)

Automatically Collected Information

  • IP Address & Geolocation
  • Browser type and operating system
  • Platform activity & log data
  • Transaction history and gaming records
  • Cookie & Tracking Technology Information
Data Type Reason for Collection Mandatory?
Identity Information Account Creation & KYC Verification Yes
Contact Information Notifications & Support Yes
Payment Information Deposits & Withdrawals Yes
Device Information Security & Fraud Prevention Partial
Marketing Preferences Personalized Offers No

3. How Is Your Information Used?

Mostpel uses your information only for specific, legitimate purposes. We never use your data beyond its original intent.

  • Creating and managing your account and completing KYC verification.
  • Processing deposits, withdrawals, and other financial transactions.
  • Tracking gaming history and ensuring bonuses are awarded correctly.
  • Identifying suspicious activity and preventing fraud.
  • Providing customer support and resolving complaints.
  • Sending personalized offers and promotions with your consent.
  • Meeting legal and regulatory obligations.
  • Improving platform performance and developing new features.
If you no longer wish to receive marketing messages, you can unsubscribe at any time from your profile settings. Please note that transactional notifications cannot be disabled.

4. Who Is Your Information Shared With?

Mostpel does not sell your information. However, limited data may be shared with certain parties where required to deliver our services.

Data Sharing Circumstances

  • Payment Processor: Information required to complete transactions is shared with payment gateway service providers.
  • KYC Services: Limited data is shared with licensed verification providers for identity verification purposes.
  • Legal Authorities: Data may be shared with government authorities in cases involving court orders or legal obligations.
  • Technology Partners: Minimal data is shared with technology service providers necessary to operate the platform.
Mostpel never sells your personal information to advertisers or any other third parties. Doing so goes against our core principles.

5. Cookie Policy

Mostpel uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

Cookie Type Purpose Mandatory
Essential Login sessions, security, and core functionality Yes
Functionality Remembering language preferences and layout settings Yes
Analytics User behavior analysis and service improvement Optional
Marketing Relevant ads & promotional offers Optional

You can disable optional cookies from your browser settings. However, disabling essential cookies may affect how the platform functions.

6. Data Security Measures

Mostpel follows the highest industry standards to protect your information. Our security measures include both technical and organizational safeguards.

  • 256-bit AES SSL encryption is used for all data transmissions.
  • Stored data is also kept in encrypted form — never as plain text.
  • Two-factor authentication (2FA) is available for account access.
  • Payment card details are never stored on our servers — they are sent directly to the payment gateway.
  • Regular security audits and penetration testing are conducted.
  • Only a limited number of authorized staff have access to specific data.

7. How Long Is Your Information Retained?

Mostpel does not retain your information longer than necessary. Retention periods vary depending on the type of data.

  • Account Information: For the duration your account is active, and for a specified period after closure as required by law.
  • Transaction Records: Retained for typically 5 to 7 years in accordance with financial regulations.
  • KYC Documents: Retained for a minimum of 5 years after the last transaction.
  • Cookie Information: 30 days to 2 years, depending on the type.
  • Support Conversations: Retained for up to 1 year after the issue is resolved.

8. Your Rights

As a Mostpel member, you have several important rights regarding your personal information. We respect and uphold all of these rights.

1
Right to Access

You may request to know what information we hold about you.

2
Right to Rectification

You may request a correction if any of your information is inaccurate.

3
Right to Erasure

You may request the deletion of specific data where no legal obligation requires us to retain it.

4
Right to Object to Processing

You may object to the use of your data for marketing purposes.

5
Right to Data Portability

You may request a copy of your data in a machine-readable format.

6
Right to Withdraw Consent

You have the right to withdraw your marketing consent at any time.

To exercise any of these rights, contact the Mostpel support team. Requests are typically responded to within 30 business days.

9. Protection of Minors

Mostpel is strictly for adults (18+). We do not knowingly collect information from anyone under the age of 18.

If a minor registers on Mostpel and this comes to our attention — whether discovered internally or reported — the account will be closed immediately and all collected data will be deleted.

10. Policy Changes

Mostpel may update this privacy policy when necessary. For significant changes, you will be notified in advance by email or through the platform.

Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy. Please visit this page regularly to stay informed.

11. Contact Us

If you have any questions or concerns about privacy, contact the Mostpel support team. We will respond as promptly as possible.

Live Chat Support
Available 24/7

How safe is your privacy at Mostpel?

Steps We Have Taken to Protect Your Data

Bank-grade encryption

Every data transmission on Mostpel is protected with 256-bit SSL encryption — the same standard used by international banks. Your information cannot be intercepted.

Sale of data is strictly prohibited

Mostpel never sells your personal information to third parties. Your data is used solely to ensure you receive our services.

Your Data, Your Control

From your profile settings, you can update your information, opt out of marketing, and request account deletion.

Limited Access Policy

Only authorized Mostpel staff can access specific data, and only for designated tasks. No one can view your information without a valid reason.

Regular Security Audits

Mostpel conducts regular audits by independent security experts. Any vulnerabilities identified are addressed immediately.

Transparent Notification System

Mostpel will notify you in advance of any significant changes to this policy. No changes are made without prior notice.

🔒

Your data is safe — join now!

Your privacy is protected with the highest priority at Mostpel. Register securely and start enjoying your gaming experience.

No Sale of Data 256-bit Security Your Control
বাংলা